Clear terms.Useful answers.

Updated 16 October 2026.

Find Cat Boarding is operated by Affluenss LLC, Dubai, United Arab Emirates. Contact us at hello@findcatboarding.com about the directory or our paid services.

Find Cat Boarding is a directory. The provider you choose is responsible for its boarding service, prices, care arrangements and booking contract. Confirm the details that matter to your cat directly before booking. A directory enquiry is not a reservation or a confirmation of availability.

Free listings.

A basic business listing is free, including published contact details, authorised owner access and up to four business photos. Listing information comes from business publications and authorised owner updates. Inclusion, owner access and payment do not certify care, endorse a provider or guarantee bookings. Use the correction form if something needs updating.

Owner access and photos.

Only authorised representatives may manage a listing. Keep your details accurate, protect your access codes and publish photos only when you have the necessary rights and permissions. By submitting listing content, you permit us to store, resize and display it for the directory. You remain responsible for the content you supply.

An active paid enquiry plan or active Loyal-T Cards subscription allows up to eight photos for the eligible listing. If neither paid offer is active, extra photos remain stored but are hidden beyond the first four. They are not automatically deleted on downgrade. You can manage your photos through your owner dashboard or contact us for help.

Optional business enquiries.

Participation requires enrolment and review of the operator and its participating locations. The first three qualified enquiries actively accepted by an operator are free, once across those locations, not each month. After that, an explicit paid opt-in allows USD $10 per accepted qualified enquiry, capped at USD $50 per UTC calendar month. The month is determined when the enquiry is accepted. There is no minimum monthly enquiry charge.

Receipt, silence and declining a request do not create a charge. Acceptance records your decision to respond to an eligible request; it does not mean a booking was made. An eligible request includes usable contact details, dates, the number of cats and a relevant request for boarding. Each listing form sends a request to that participating business. A customer may contact other facilities separately, so an enquiry is not exclusive.

New billable routing and acceptance pause at the monthly cap. You can pause the paid enquiry plan in your dashboard; previously accepted charges still apply. Your free listing and published direct contact options remain available. The enquiry cap does not include the separate Loyal-T Cards subscription.

Charges are reviewed before manual monthly invoicing. Accepting a request records any applicable fee but does not automatically charge a card. The invoice states its payment instructions and due date. Contact us with the request details if an enquiry is invalid, duplicated or outside the agreed service. We review credit requests individually. If an invoice has already been issued or paid, any adjustment also requires invoice or payment reconciliation.

Loyal-T Cards subscriptions.

Loyal-T Cards is a separate optional service at USD $55 per month or USD $550 per year, per business listing. Your selected plan renews automatically at that interval until cancelled. Stripe processes subscription payments. Review the recurring price and payment terms at checkout before subscribing.

Card setup involves manual onboarding with our team. Payment enables the paid listing entitlement but does not instantly create or issue a loyalty card. We confirm the card setup and the business’s reward terms during onboarding. Participating businesses define and fulfil their rewards and conditions. A free interest vote does not create a purchase, subscription or entitlement to a card or reward.

Cancellation and renewal.

To stop a Loyal-T Cards renewal, sign in to your owner dashboard, open Plans and choose Manage subscription & payment. Cancel through the secure billing portal before the next renewal. Cancellation takes effect at the end of your current paid monthly or annual term, with no further renewal after that term. Your paid entitlement continues until the term ends. Contact us if you cannot access billing.

Cancellation does not automatically provide a prorated refund. Pausing paid enquiries does not cancel Loyal-T Cards, and cancelling Loyal-T Cards does not pause an active enquiry plan. Each offer is managed separately.

Payment issues and refunds.

Email hello@findcatboarding.com with your business name, payment reference and a description of the issue. We manually review duplicate charges and service issues, along with any applicable refund rights. We do not promise an automatic refund or a fixed outcome before reviewing the facts.

A refund does not by itself cancel a recurring subscription. Use the billing portal to stop renewal, or ask us to confirm both the refund decision and the subscription’s cancellation status. Nothing in these terms limits rights or remedies that cannot lawfully be excluded under applicable law.

Currency and tax.

Our directory enquiry and Loyal-T Cards prices are stated in US dollars. Affluenss LLC is not registered for UAE VAT and does not currently add UAE VAT to these prices. The amount payable is shown on the checkout or invoice before payment.

Responsible use.

Do not impersonate a business, submit false requests, upload material without permission or try to bypass access controls. We may review or remove inaccurate content and suspend abusive access. Providers remain responsible for their own boarding contracts and services. Information about how we handle personal information is in our Privacy Notice.

Contact.

Affluenss LLC, Dubai, United Arab Emirates. Use a listing’s correction form or email hello@findcatboarding.com about directory information, owner access, an enquiry charge or a Loyal-T Cards subscription.